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FAQS

  • Q1 Can we print our logo on towels?
    A:Yes, of course. We can provide printing service according to your requirements.
  • Q2 Do you guarantee safe and secure delivery of products?
    A:Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
  • Q3 What is the standard of package?
    A:Export standard package or special package according to customer requirement.
  • Q4 Shipping Method and Shipping Time?
    A: We will help you to choose the best shipping way according to your detail requirements. By sea, by air, or by express, etc.
    1. Express courier like DHL, TNT, FedEx, UPS, EMS etc, shipping time is about 3-7 working days depends on country and area.
    2. By air port to port: about 7-12days depends on port.
    3. By sea port to port: about 20-35days after receiving the deposit.
    4. Agent appointed by clients or we do shipping door to door for you .
  • Q5 Can I get samples from your factory?
    A: We will be happy to send you stock fabric samples for your checking. But if the sample is customizedwith bespoke color and weight, there will be sample charge according to actual cost.
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